Privacy Policy

This website is operated for the clinical practice of Dr. Venu Bhargava Mulpuri, Surgical Gastroenterologist, HPB & Liver Transplant Surgeon, practising at KIMS Arete Hospital, Adjacent to DSR First, Opp. Biodiversity Park, BN Tech Square Building, Sy. No. 66/2, Gachibowli Road, Hyderabad, Telangana 500104. For privacy-related questions, contact us at info@techdr.in or +91 7674003617.

We may collect personal information that you voluntarily provide through our contact forms, phone calls, emails, or appointment requests. This may include your name, phone number, email address, preferred service or speciality, message content, and any health-related details you choose to share for scheduling purposes.

We may also collect limited technical information automatically when you visit the website, such as IP address, browser type, device information, pages viewed, and referring URLs. This helps us improve website performance, security, and advertising measurement.

We use your information to respond to enquiries, schedule consultations, communicate appointment updates, improve our website and patient communication, and comply with applicable legal obligations.

If you interact with our advertisements on platforms such as Google Ads or Meta (Facebook/Instagram) Ads, we may use conversion tracking and analytics tools to understand campaign performance. These tools may process limited technical or cookie-based data according to those platforms’ policies and your browser settings.

Our website may use cookies and similar technologies for essential site functions, analytics, and advertising measurement (including Google Ads and Meta Ads pixels or conversion tags, when enabled). Cookies help us understand how visitors use the site and measure the effectiveness of marketing campaigns.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality or advertising personalisation. Third-party platforms (Google, Meta, and similar providers) process data under their own privacy policies when their tags are present.

We do not sell your personal information. We may share information with authorised clinic staff, hospital administrative teams involved in appointment coordination, trusted service providers (such as website hosting, email, or analytics providers), and advertising platforms where required for lead handling or campaign measurement - only as needed to operate the practice and website.

We may also disclose information if required by law, regulation, court order, or to protect the rights, safety, and security of patients, staff, or the public.

We take reasonable administrative and technical measures to protect personal information against unauthorised access, alteration, or disclosure. No method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain enquiry and communication records only for as long as needed for clinical coordination, legal compliance, and legitimate business purposes, after which they may be securely deleted or anonymised.

You may request access to, correction of, or deletion of personal information you have provided through this website, subject to applicable law and legitimate clinical or legal retention needs. To make a request, email us at info@techdr.in or call +91 7674003617.

If you no longer wish to receive marketing communications, you may opt out using the contact details above. Transactional or appointment-related messages may still be necessary to complete your request.

This website is intended for adults seeking healthcare information and appointments. We do not knowingly collect personal information from children online without appropriate parental or guardian involvement. Parents or guardians should contact us regarding any paediatric appointment needs.

Our website may link to third-party sites such as Google Maps, social media pages, or hospital resources. We are not responsible for the privacy practices of those external sites. Please review their policies separately.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of the website after changes indicates acceptance of the updated policy.

For privacy questions, contact Dr. Venu Bhargava Mulpuri at KIMS Arete Hospital, Adjacent to DSR First, Opp. Biodiversity Park, BN Tech Square Building, Sy. No. 66/2, Gachibowli Road, Hyderabad, Telangana 500104. Phone: +91 7674003617. Email: info@techdr.in.